Bruceclay.com - How to Prepare for the Future of Search: Keynote with Charlene Li - SEO Blog
Charlene Li's Engagement Triangle starts with watchers. The next level, sharing, actually involves engagement. Then come commenters who create content through their shared opinion. Next is producers -- people who create content for a specific...

Common Craft - Our Product is Explanation
recommended by Cyndi Danner-Kuhn

Research on Twitter and Microblogging
“The research contained below is focused specifically on Twitter and other microblogging phenomena. This list is not methodologically or disciplinarily organized. There is work here from communications, information science, anthropology, sociology,...

Paul Buchheit: Open as in water, the fluid necessary for life
A very interesting rationale for the potential common good of social media behavior that is increasingly referred to as "over-sharing". The more we share about what we think and do, the more information will be available to help improve ours...

RT @webtechman: Enterprise Social Software at the Washington Post http://bit.ly/4HoGB4 by @daveburke from Web 2.0 conf #w2e

Enterprise Social Software at the Washington Post // #wikis #e20 http://ff.im/-bMR5y

Flickr co-founder tries his hand at another Web startup - The Globe and Mail
Stewart Butterfield, founder of Flickr. Kris KrugB.C.-based Tiny Speck has big plans to tap the Web interactive wave he helped create with an attempt – still a secret – to take online gaming to another level

Your Twitter Karma
Now allows login via Twitter auth. Can bulk block, follow, unfollow twitter users. Useful also to see who is following you, tweeting recently but you haven't followed back yet.

Social Software: The Other 'Design for Social Impact,' by Gentry Underwood - Core77 http://bit.ly/4hu7Pz

Designing Social Interfaces — Social Patterns Wiki
“The Designing Social Interfaces patterns wiki is a companion site to the book that Christian Crumlish and Erin Malone are currently writing for O'Reilly Media.We decided to share the patterns as we write the patterns and the book to get...

The Art of Community Now Available For Free Download | Art Of Community Online
“When I started work on The Art of Community I was really keen that it should be a body of work that all communities have access to. My passion behind the book was to provide a solid guide to building, energizing and enabling pro-active, productive and...

IDEO up to talk abt process of designing social software. "Here come the anthropologists." Hey, I know 1 or 2 of those... #w2e cc @ndhanthro

Matrix: The Four Social Support Strategies
"The challenge is that these teams are unable to scale, even a support team of ten full time folks at Comcast will have a hard time responding to all customers in all social channels. As a result, expect companies to resort to scalable ways to...

Microsoft Office Outlook Team Blog
The Outlook Social Connector is a set of new features to help keep track of your friends and colleagues while enabling you to grow your professional network. The Outlook Social Connector is available now as part of the Microsoft Office 2010 Beta.

6 Promising And Open Source Social Networking Softwares To Create Your Own
There are lots of social networks from small to huge ones like Facebook or MySpace.Although trying to create the next Facebook may not be a good idea, you may want to create a niche network or empower & add new features to the network you already...

Salesforce Chatter: Social operating systems emerge on the IT stage
The next big shift: Intranets, portals, and software suites that are the integrating force of the social fabric for our organizations. This morning’s announcement here at Dreamforce today from Salesforce of Chatter, an enterprise-class realization of...

Today the day of the big #Headshift photo shoot. The world of social software is full with glitter and glamour as you can see.

Facebook, Digital Identities, openness, sharing and privacy
Lets return to the Facebook dilemmas. Why am I so hung up about this at them moment? Its because though some empirical research I am doing at the moment – and from talking to friends and colleagues – Facebook seems to be playing increasingly...

Insurance company turns down Social Software co. What to do? Post the decline letter on a blog, of course! http://ow.ly/DbRI (Via @jowyang)

Hi @StateFarm, pls let corporate know that ALL social software connects people. Confused by your letter to @SamLawrence http://bit.ly/21fR15

RT @SamLawrence: @jowyang @christinelu a copy of the letter saying State Farm doesn't write social software businesses http://bit.ly/21fR15

@jowyang how's insurance industry dealing w/ social? apparently don't underwrite companies that dev social software. cc: @samlawrence

@SamLawrence re: State Farm. All social software or certain ones targeting certain niches?

RT @SamLawrence: "State Farm does not write businesses that develop social software that allow people to meet online."