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Topic: retail consultant
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DougM posted a blog entry
Your 2009 Difference - Part One
Everywhere you turn this week you'll see stories about 2009. The "remember when" of top news stories, who died, who was...
Everywhere you turn this week you'll see stories about 2009. The "remember when" of top news stories, who died, who was...
DougM posted a blog entry
Your 2009 Difference - Part One
Everywhere you turn this week you'll see stories about 2009. The "remember when" of top news stories, who died, who was...
Everywhere you turn this week you'll see stories about 2009. The "remember when" of top news stories, who died, who was...
DougM posted a blog entry
That "Crazy" Lady with the Return
I will never forget the "crazy" women who came in to The Sharper Image store I was managing. It was the day after Christmas...
I will never forget the "crazy" women who came in to The Sharper Image store I was managing. It was the day after Christmas...
DougM posted a blog entry
That "Crazy" Lady with the Return
I will never forget the "crazy" women who came in to The Sharper Image store I was managing. It was the day after Christmas...
I will never forget the "crazy" women who came in to The Sharper Image store I was managing. It was the day after Christmas...
DougM posted a blog entry
7 Ways to Maximize Every Holiday Opportunity
Hard to believe it's a little over a week before Christmas. What you say and do with every customer between now and the end of...
Hard to believe it's a little over a week before Christmas. What you say and do with every customer between now and the end of...
DougM posted a blog entry
7 Ways to Maximize Every Holiday Opportunity
Hard to believe it's a little over a week before Christmas. What you say and do with every customer between now and the end of...
Hard to believe it's a little over a week before Christmas. What you say and do with every customer between now and the end of...
DougM posted a blog entry
Three and Sixteen Days to Go
With three days until Hanukkah and sixteen selling days until Christmas, here are some quick thoughts and ideas to consider: 1....
With three days until Hanukkah and sixteen selling days until Christmas, here are some quick thoughts and ideas to consider: 1....
DougM posted a blog entry
Three and Sixteen Days to Go
With three days until Hanukkah and sixteen selling days until Christmas, here are some quick thoughts and ideas to consider: 1....
With three days until Hanukkah and sixteen selling days until Christmas, here are some quick thoughts and ideas to consider: 1....
DougM posted a blog entry
Needs, Wants, and an Extraordinary Shopping Experience
I had an interesting discussion about the holiday season with the owner of an independent store. I'll do my best to recreate...
I had an interesting discussion about the holiday season with the owner of an independent store. I'll do my best to recreate...
DougM posted a blog entry
Needs, Wants, and an Extraordinary Shopping Experience
I had an interesting discussion about the holiday season with the owner of an independent store. I'll do my best to recreate...
I had an interesting discussion about the holiday season with the owner of an independent store. I'll do my best to recreate...
DougM posted a blog entry
Will You Make the Difference?
It's on. Or let me be more precise and say that the holiday season is "officially" on this week. Are you? I believe that...
It's on. Or let me be more precise and say that the holiday season is "officially" on this week. Are you? I believe that...
DougM posted a blog entry
Will You Make the Difference?
It's on. Or let me be more precise and say that the holiday season is "officially" on this week. Are you? I believe that...
It's on. Or let me be more precise and say that the holiday season is "officially" on this week. Are you? I believe that...
DougM posted a blog entry
Start a Customer Service War!
Walmart, Target, and Amazon.com have spent the last few weeks locked in an ever-escalating price war. Although consumers may be...
Walmart, Target, and Amazon.com have spent the last few weeks locked in an ever-escalating price war. Although consumers may be...
Start a Customer Service War!
Walmart, Target, and Amazon.com have spent the last few weeks locked in an ever-escalating price war. Although consumers may be...
Walmart, Target, and Amazon.com have spent the last few weeks locked in an ever-escalating price war. Although consumers may be...
50 days ago
Retail Contrarian
DougM posted a blog entry
Start a Customer Service War!
Walmart, Target, and Amazon.com have spent the last few weeks locked in an ever-escalating price war. Although consumers may be...
Walmart, Target, and Amazon.com have spent the last few weeks locked in an ever-escalating price war. Although consumers may be...
DougM posted a blog entry
The Holiday Season - It's On!
While Black Friday, the official start to the holiday may still be over two weeks away, the reality is that the holidays have...
While Black Friday, the official start to the holiday may still be over two weeks away, the reality is that the holidays have...
DougM posted a blog entry
The Holiday Season - It's On!
While Black Friday, the official start to the holiday may still be over two weeks away, the reality is that the holidays have...
While Black Friday, the official start to the holiday may still be over two weeks away, the reality is that the holidays have...
DougM posted a blog entry
Crank Up Your Store Meetings and Fire Up Your Team
When payroll is tight one of the first thing that gets cut is often the monthly staff meeting. This is a mistake because store...
When payroll is tight one of the first thing that gets cut is often the monthly staff meeting. This is a mistake because store...
DougM posted a blog entry
Crank Up Your Store Meetings and Fire Up Your Team
When payroll is tight one of the first thing that gets cut is often the monthly staff meeting. This is a mistake because store...
When payroll is tight one of the first thing that gets cut is often the monthly staff meeting. This is a mistake because store...
DougM posted a blog entry
The Eyes Have It
One of the "skills" I found very useful when I worked in a store was the ability to do many things at once. Most people call...
One of the "skills" I found very useful when I worked in a store was the ability to do many things at once. Most people call...
DougM posted a blog entry
The Eyes Have It
One of the "skills" I found very useful when I worked in a store was the ability to do many things at once. Most people call...
One of the "skills" I found very useful when I worked in a store was the ability to do many things at once. Most people call...
DougM posted a blog entry
Demonstrating Your First Priority
The weeks between now and mid-November can be a challenging time for many store owners and managers. There's seasonal staff to...
The weeks between now and mid-November can be a challenging time for many store owners and managers. There's seasonal staff to...
DougM posted a blog entry
Demonstrating Your First Priority
The weeks between now and mid-November can be a challenging time for many store owners and managers. There's seasonal staff to...
The weeks between now and mid-November can be a challenging time for many store owners and managers. There's seasonal staff to...
DougM posted a blog entry
Four Words That Will Transform Your Business
On Saturday afternoon we had a family outing to Wrentham Premium Outlet Center to buy some clothes and shoes for our daughters....
On Saturday afternoon we had a family outing to Wrentham Premium Outlet Center to buy some clothes and shoes for our daughters....
DougM posted a blog entry
Four Words That Will Transform Your Business
On Saturday afternoon we had a family outing to Wrentham Premium Outlet Center to buy some clothes and shoes for our daughters....
On Saturday afternoon we had a family outing to Wrentham Premium Outlet Center to buy some clothes and shoes for our daughters....
DougM posted a blog entry
Is It Time to Upgrade?
A couple of years ago I switched from Windows to Mac and my only regret is not doing it sooner. The MacBook has been perfect...
A couple of years ago I switched from Windows to Mac and my only regret is not doing it sooner. The MacBook has been perfect...
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customerexperience
customer_service
Doug Fleener
holiday
Holiday season
retail advice
retail experience
retail holiday
retail management
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