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Topic: IT Outsourcing / IT Services

New with Topic: IT Outsourcing / IT Services


Phil Fersht
Phil Fersht posted a blog entry
2010 Predictions for the Outsourcing Industry
Firstly: my apologies to everyone for hopping on the perennial "Predictions Bandwagon". One may as well say "Stop press...
 
Phil Fersht
Phil Fersht posted a blog entry
Are prices really dropping, or are services merely being disaggregated?
One of the advisors which has really made a strong move in the sourcing business this year is Alsbridge. Much of that has been...
 
Phil Fersht
Phil Fersht posted a blog entry
Complete our survey. Now
Before you tuck into your Thanksgiving turkey and guzzle a gallon of bad quality Chardonnay, please take 10 minutes to complete...
 
Phil Fersht
Phil Fersht posted a blog entry
Can IT overcome its credibility crisis?
There's little doubt about what's been providing the rocket-fuel behind the rebounding services business: IT outsourcing....
 
Phil Fersht
Phil Fersht posted a blog entry
Xerox-ACS: Cloud Services Potential, or Dinosaurs Huddling Together for Warmth?
Our recent discussion on Xerox's acquisition of ACS certainly served up some meaty discussion, and even got picked up by...
 
Phil Fersht
Phil Fersht posted a blog entry
Eulogizing on the Eurozone with Principal Euan
Attend any European analyst meeting and there’s one character guaranteed to be propping up the bar. Scratch that, there are...
 
Phil Fersht
Phil Fersht posted a blog entry
The "new normal" in the outsourcing delivery business
This truly has been a pivotal quarter for the outsourcing business. As we've discussed several times here, many services...
 
Phil Fersht
Phil Fersht posted a blog entry
The "new normal" in the outsourcing delivery business
This truly has been a pivotal quarter for the outsourcing business. As we've discussed several times here, many services...
 
Phil Fersht
Phil Fersht posted a blog entry
Why I joined Cognizant
Folks - Having spent 14 years on the analyst and advisory side of the sourcing industry, it's a natural move for me to join a...
 
Phil Fersht
Phil Fersht posted a blog entry
Xerox copies Dell's example and acquires ACS, but again, where's the fit?
Is there a recurring theme here? US-based giants with faltering commodity business models from yesteryear, making very late...
 
Phil Fersht
Phil Fersht posted a blog entry
Forget Platform BPO, it's really about the Business Services Cloud (Part I)
The recession has upped the ante for today's BPO providers: the move to providing business services in a cloud-like model is...
 
Phil Fersht
Phil Fersht posted a blog entry
Mixing it with the big boys: A Tea-interval with Tiger
Not too many service providers have had a bigger impact on the world of Business Process Outsourcing in recent years than...