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New with Topic: getsatisfaction


MatthewArt
MatthewArt posted a blog entry
GetSatisfaction -- Crowdsourcing Customer Service
In 2006, Wired coined the word "crowdsourcing".  The idea behind crowdsourcing is to use many people to make light...
 
dspark
dspark posted a blog entry
Let’s kill all of the automated assistants
UGGH! I absolutely despise automated assistants. Nothing makes me hate a company more than to engage in a...
 
DJ Ksar
DJ Ksar posted a blog entry
Reaching Brands via Your Blogs
New media sharing service called Utterz.com is hitting the social media scene pretty strong. You can upload audio, video, text,...
 
Jkopelman
Jkopelman bookmarked a link
Apple - Business - Profiles - Get Satisfaction, pg. 1
Get Satisfaction. Turning customer service on its head.
 
DJ Ksar
DJ Ksar posted a blog entry
Real Customer Conversation: Getsatisfaction.com & Suggestionbox.com
I can’t stand getting a customer support ticket # and an automated response these days. The new way of support is get me...