RT: @JasonFalls Customer Twervice - Free report on companies using Twitter for customer service. http://idek.net/XXM #twervice

Twitter and Penguins: How the San Francisco Zoo Uses Twitter [VIDEO]
Lo zoo di sanfrancisco premia i partecipanti al tweetup con un incontro ravvicinato con i pinguini

@laughingsquid Oh, and Frank freakin' rocks the customer service. *Love* him.

Dan Sbordone's Page - RETAIL INDUSTRY PROFESSIONALS GROUP-LINKEDIN
Check it out. Dan Sbordone's Page - RETAIL INDUSTRY PROFESSIONALS GROUP-LINKEDIN http://bit.ly/ldbDm [from http://twitter.com/JRStratford/statuses/5023916619]

We give our clients the attention they deserve! Stability of large banks but customer service of a small company!

Avoid using next.co.uk - wife has been hounded for bill paid back in august. Terrible customer service.

How to Define, Create and Measure Customer Service http://bit.ly/4BytIk

@eclisham I went to Twitter's "customer service," which was no help at all and showed no opportunity to email (or hid it well).

Customer service at Konica/Minolta good...but still having printing issues at work ARGHHH

#pubcon keynote by Tony Hsieh: "Customer service shouldn't just be a department, it should be the culture of the company."

RT @utpalvaishnav: RT @tnvora QAspire Blog What NOT to do in Customer Service 7 http://bit.ly/4jV7sd

Making Customer Service Calls and helping clients grow their business through top Google Rankings. www.pageviews.com

RT @tnvora QAspire Blog - Quality, Management, Leadership & Life! » What NOT to do in Customer Service 7 http://bit.ly/4jV7sd

Online customer service employs real humans. - ibrandcasting.com http://bit.ly/2HWRb

Study shows people friend/follow brands for customer service and promotions [uh...duh!] http://bit.ly/1dMGor

VIDEO: The Soda Pop Stop
John Nese is the proprietor of Galcos Soda Pop Stop in LA. His father ran it as a grocery store, and when the time came for John to take charge, he decided to convert it into the ultimate soda-lovers destination. About 500 pops line the shelves, sourced...

Oonchi Dukan Peekhay Pakwan: Another example of sloppy Customer Service http://TwitPWR.com/wUL/

Customer Service Has a New Name and It’s Twitter - http://bit.ly/nVhI1 (RT @bkmacdaddy) #twitter @ruhanirabin

WAAAY just got my post for today. A lesson in customer service.

Reading: Startup Retailers Emphasize Customer Service: Many startups realize the significance good cust.. http://bit.ly/laIEZ

Seniors Often Need An Ombudsman
Seniors may be intimidated by large corporations but now some are providing ombudsmen who can help get difficulties resolved.

says okay nga ag customer service ng Globe :) (goodluck) http://plurk.com/p/2kn7w3

@markhjones wow! Is this the new #Telstra customer service?

By the way, if anyone has to deal with Logitec directly they have the worst customer service ever.

Why do I always end up dealing with the machoists in customer service who want to be yelled at for being stupid?

@jlaurenti You have more patience than me for dealing with overwhelming skepticism. It's probably what makes you great at customer service.

I just wooed myself a new blackberry. Again, thanks @joshcoy for showing me how to work customer service!

exactly RT @jevon @christoph: waiting for the day that we simply assume 'social' when talking about businesses, customer service, CRM etc..

Twitter, Customer Service, and Good Brand Management http://nxy.in/xndjw

Underbelly: What startup bloggers don’t tell you
You have to wonder at these folks who blog so confidently about how to run little companies.I mean, on the one hand Joel teaches us everything we need to know about customer service while being funny and telling stories. But has Joel ever screwed up?...