Xstreet WishList: Your Identity Outed
For years we have wanted a wishlist on xstreet. Well we are getting one but with a sinister twist.Commerce Team Office Hour December 15 2009 Session 3———————–[20:32] Colossus Linden: We’ve gotten a lot of request to add wishlist...

A new way of managing customer relations: The paradigm for customer service has changed little over the past half c... http://bit.ly/8ElBKC

#in #customerservice #socialmedia A new way of managing customer relations http://www.torbenrick.eu/t/r/nvk

@huntleychris Awareness first. Companies need to be made aware how important customer relations are. Then they need to be ready for change.

@tedcoine I think it is criminal that companies lack the foresight to understand the difference that their customer relations make. good/bad

If you want Costa to start serving chai latte send an email to customer.relations@whitbread.com @timesjoanna @cmcardle

Next Generation Customer Relations | http://tinyurl.com/yesne3v

CRM - The Changing Face of Customer Relations | http://tinyurl.com/yajmpzj

Has anyone heard from US Airways Customer Relations on Flight 614 Phoenix to Atlanta July 30, 2007? | http://tinyurl.com/yc4vag8

@weswilson4 Sorry to hear that. Pls send me an e-mail at mortons7@nationwide.com and I will connect you with someone in customer relations.

RT @chrispirillo: Terminix (itself) is full of bugs. Their service, customer relations, and billing department are deplorable.

@AAirwaves Can you give me the name of a real person in Customer Relations to write a snail-mail letter to?

RT @mattceni @kkemple: Fantastic ex of FedEx's Twitter customer relations on @ZenRabbit 's #wgbiz post: http://bit.ly/47GSwY (via @shashib)

Rule X of customer relations: Don't sound annoyed when a client calls (happened to me just now ;))

Drilling Down: No Fury Like a Customer Mistreated
A study in the Journal of Consumer Research tracks the reactions of 172 angry consumers who posted complaints at ConsumerAffairs.com and Ripoff Report.