Yelp COO @geoffdonaker: "We had single minded focus on consumer reviews, now we need to do more outreach to the biz community" #ILM09

RT @geertdesager: RT @jevedebe: The impact of negative consumer reviews is growing. http://htxt.it/LyBB

Reading the impact of negative consumer reviews is growing http://bit.ly/1xdYFJ from @econsultancy

6 Ways To Look At Negative Feedback
What happens when people do say bad things about you (or your company)? This is - without question - one of the primary reason many companies avoid the conversation that takes place in the Digital channels. It's the exact same reason why they don't...

@aisforaardvark And Steve's "successful" hosting companies do not seem so successful when you read consumer reviews...http://is.gd/2ff3I