Topic: Call Center
New with Topic: Call Center
leviuqse posted a blog entry
the one with call center camwhores
when chic hits the floor this is what happens....this team dropped their task of making calls to do a lot of...
when chic hits the floor this is what happens....this team dropped their task of making calls to do a lot of...
Jaie shared an item
A Bunch-O-Words It Be, Indeed
Me: ”Thanks for calling *** support, how can I help you?”Caller: “I just bought sump’n down to the W-mart.”Me: “And how can I help you with that?”Caller: “Yup!”*long pause*Me: “Hello?”Caller: “Hey!”Me: “What is it I...
Me: ”Thanks for calling *** support, how can I help you?”Caller: “I just bought sump’n down to the W-mart.”Me: “And how can I help you with that?”Caller: “Yup!”*long pause*Me: “Hello?”Caller: “Hey!”Me: “What is it I...
Mohamed ElGohary shared items
Jack Of All Trades, Master Of None
(A customer is trying to cancel a non-refundable reservation at a hotel…)Me: “I apologize sir, but we will not be able to issue a refund at this time.”Customer: “I am a doctor and will have to attend to an emergency at that time. So, you need...
(A customer is trying to cancel a non-refundable reservation at a hotel…)Me: “I apologize sir, but we will not be able to issue a refund at this time.”Customer: “I am a doctor and will have to attend to an emergency at that time. So, you need...
A Bunch-O-Words It Be, Indeed
Me: ”Thanks for calling *** support, how can I help you?”Caller: “I just bought sump’n down to the W-mart.”Me: “And how can I help you with that?”Caller: “Yup!”*long pause*Me: “Hello?”Caller: “Hey!”Me: “What is it I...
Me: ”Thanks for calling *** support, how can I help you?”Caller: “I just bought sump’n down to the W-mart.”Me: “And how can I help you with that?”Caller: “Yup!”*long pause*Me: “Hello?”Caller: “Hey!”Me: “What is it I...
gc3833 posted a blog entry
Business Process Outsourcing - Is it Good Or Not?
By Vishal VermaAverage outlook of a nation which is outsourcing services:They are stealing our jobs We don't want to...
By Vishal VermaAverage outlook of a nation which is outsourcing services:They are stealing our jobs We don't want to...
bendz posted a blog entry
Windows and Mac Application Emulators (Screen Shots)
Technical support representatives, specially those who have been on the job for less than 2 months, rely mostly on...
Technical support representatives, specially those who have been on the job for less than 2 months, rely mostly on...
8 days ago
BendzG: Gaining Genius from the Global Goldmine
| Topics: Tech, 2000 windows..., 85, agent tools
BendzG: Gaining Genius from the Global Goldmine
| Topics: Tech, 2000 windows..., 85, agent tools
David posted a tweet
@paulie_walnuts i had a call center employee ask me the same thing once with same reaction. Had a little career chat with him.
ScorpFromHell posted a tweet
[SFH Shares] Building a Call Center with LTSP and Soft Phones http://tinyurl.com/68oxa2
janejacobs86 posted a blog entry
Tangeri sara’ il piu’ grande porto del Mediterraneo
Vecchia TangeriLo stretto di Gibilterra e’ largo solo 14 chilometri. Nella sua parte meridionale si trova il porto di...
Vecchia TangeriLo stretto di Gibilterra e’ largo solo 14 chilometri. Nella sua parte meridionale si trova il porto di...
11 days ago
Le citta' sono la ricchezza delle Nazioni
| Topics: 7. Regioni..., call center, marocco, porto
Le citta' sono la ricchezza delle Nazioni
| Topics: 7. Regioni..., call center, marocco, porto
Eric_Shan posted a blog entry
How to Be a Winner (Audio Book)
You have the potential. But you need that powerful lift that can vault you over any obstacle: a winning attitude. Your talents...
You have the potential. But you need that powerful lift that can vault you over any obstacle: a winning attitude. Your talents...
Eric_Shan posted a blog entry
Is the entrance to your business inviting?
The entrance to a business can make or break it. If your business isn’t visually inviting, your customers have a hurdle to...
The entrance to a business can make or break it. If your business isn’t visually inviting, your customers have a hurdle to...
Eric_Shan posted a blog entry
HOW TO START A HIGHLY PROFITABLE SHOPPING CENTER PAPERS
One of the easiest of all businesses to establish, publishing shopping center papers - can make you very rich - almost as fast...
One of the easiest of all businesses to establish, publishing shopping center papers - can make you very rich - almost as fast...
NotAlwaysRight posted a blog entry
Jesus, The Only MasterCard You’ll Ever Need
Me: “Thanks for calling Credit Card Services, how may I help you today?”Card member: “Yeah, I was just...
Me: “Thanks for calling Credit Card Services, how may I help you today?”Card member: “Yeah, I was just...
kamotegirl posted a blog entry
Cebu Pacific Sucks
My hate towards Cebu Pacific grows by the minute. I was informed that my refund for the ticket I returned to them will be...
My hate towards Cebu Pacific grows by the minute. I was informed that my refund for the ticket I returned to them will be...
CCLozano.com posted a blog entry
A day in the life of...
...a new call center agent.CALLER: OK, I'd like to place an order now. Do you accept AMEX?AGENT: (Excited, the deal is almost...
...a new call center agent.CALLER: OK, I'd like to place an order now. Do you accept AMEX?AGENT: (Excited, the deal is almost...
Federico Pepe posted a blog entry
Psicologia da call center
Tutti, almeno una volta nella vita, abbiamo risposto male ad un qualche operatore di call center che ci chiamava per proporci...
Tutti, almeno una volta nella vita, abbiamo risposto male ad un qualche operatore di call center che ci chiamava per proporci...
pixelsebi posted a blog entry
podcast#18 - Everything User Centric
[GERMAN] Short notice for english speaking visitors:This podcast and blog post is in German. In this episode I talk about my...
[GERMAN] Short notice for english speaking visitors:This podcast and blog post is in German. In this episode I talk about my...
gc3833 posted a blog entry
The Two Most Important Outsourcing Metrics
By Sam MillerFor decades, outsourcing has been around and yet it was not really a part of the daily business vocabulary. (...)
By Sam MillerFor decades, outsourcing has been around and yet it was not really a part of the daily business vocabulary. (...)
francesco_lato posted a blog entry
Operatrici Call Center
AGENZIA TIM BUSINESS ricerca <b>Operatrici Call Centre</b> per ampliamento della propria...
AGENZIA TIM BUSINESS ricerca <b>Operatrici Call Centre</b> per ampliamento della propria...
francesco_lato posted a blog entry
operatore telemarkenting
ws institute srl<br>servizi telemarkenting in out sourcing<br>partener WALL STREET INSTITUTE school of...
ws institute srl<br>servizi telemarkenting in out sourcing<br>partener WALL STREET INSTITUTE school of...
lander posted a blog entry
Walk The WALK
The Asiatown IT Park in Lahug has a new exciting joint. It’s called THE WALK. THE WALK took the place of the very...
The Asiatown IT Park in Lahug has a new exciting joint. It’s called THE WALK. THE WALK took the place of the very...
Luca Bove posted a blog entry
Operatori Call Center, scioperano a Bologna
Bologna, oggi 4 luglio gli operatori dei Call Center Vodafone, Tim, Wind, 3g, Telecom, e altre aziende si riuniscono in piazza...
Bologna, oggi 4 luglio gli operatori dei Call Center Vodafone, Tim, Wind, 3g, Telecom, e altre aziende si riuniscono in piazza...
frank-e posted a blog entry
Telefoon (Mobiel& vast) Opzeggen? Lees dit..
Heftig maar waar,Als iemand zijn mobiele en vaste telefoonabonnement opzegt, dan kan het wel eens gebeuren dat er iets niet...
Heftig maar waar,Als iemand zijn mobiele en vaste telefoonabonnement opzegt, dan kan het wel eens gebeuren dat er iets niet...
Sukij bookmarked a link
22 days ago
Delicious
| Topics: applications, callcenter, contactcenter, phone | Add delicious to your profile
Delicious
| Topics: applications, callcenter, contactcenter, phone | Add delicious to your profile
prgtests posted a blog entry
The Call Center Cha-Cha
No sooner had my story on Dimension Data's 10th annual "Call Center Benchmarking Report" appeared in yesterday's 1to1...
No sooner had my story on Dimension Data's 10th annual "Call Center Benchmarking Report" appeared in yesterday's 1to1...
solutionsarepower posted a blog entry
Times Leader Features Network Solutions Hazleton PA call center
The Northern Pennsylvania paper Times Leader had this article ”The Extra Mile - Firms use perks to attract and retain...
The Northern Pennsylvania paper Times Leader had this article ”The Extra Mile - Firms use perks to attract and retain...
prgtests posted a blog entry
Your Call Is Important to Us...
Everyone has a bad call center story. It's as American as baseball and apple pie. In general, it's an industry where...
Everyone has a bad call center story. It's as American as baseball and apple pie. In general, it's an industry where...
NotAlwaysRight posted a blog entry
Unlimited Nights, Weekends and Spelling
Me: “Thank you for calling *** Wireless. May I have the 10 digit number you’re calling about...
Me: “Thank you for calling *** Wireless. May I have the 10 digit number you’re calling about...
Dennis posted a blog entry
So You Wanna Work in a Call Center
The graduation rites has been long and boring, but after the ceremony the feeling of accomplishment has grabbed you and you...
The graduation rites has been long and boring, but after the ceremony the feeling of accomplishment has grabbed you and you...
Steve Renner posted a blog entry
Outsource Secrets Workshop
Jeff Mills 3-Day Live Outsource Secrets Workshop comes to Bloomington MN this weekend - Friday, June 27-Sunday June 29. I will...
Jeff Mills 3-Day Live Outsource Secrets Workshop comes to Bloomington MN this weekend - Friday, June 27-Sunday June 29. I will...
27 days ago
Steve Renner | Internet Marketing Excellence
| Topics: Call Center, Henry Griner, Internet..., Jeff Mills
Steve Renner | Internet Marketing Excellence
| Topics: Call Center, Henry Griner, Internet..., Jeff MillsCCLozano.com posted a blog entry
Hello telephone?
Here's one probably getting more telemarketing calls than he can handle.A guy burned both of his ears... so they were asking...
Here's one probably getting more telemarketing calls than he can handle.A guy burned both of his ears... so they were asking...
Eleazar A posted a blog entry
Earn As Much as Php23,000 at Advanced Contact Solutions, Inc.
Those who are looking for a job and build a career in a call center should try to apply at Advanced Contact Solutions, Inc. New...
Those who are looking for a job and build a career in a call center should try to apply at Advanced Contact Solutions, Inc. New...
NotAlwaysRight posted a blog entry
It’s Not Unusual To Be Fake With Anyone
(I work in the Asset Management Department for a provider of loans and mortgages. It means that I have to try over the phone to...
(I work in the Asset Management Department for a provider of loans and mortgages. It means that I have to try over the phone to...
David Elefant posted a blog entry
Accent Reduction Training What All Call Center Agents Ought to Know
What is accent reduction? Can you succeed at accent neutralization? What is accent training? Do you truly need to reduce or...
What is accent reduction? Can you succeed at accent neutralization? What is accent training? Do you truly need to reduce or...
callcentergal posted a blog entry
Reader Discussion Thread: When Was The Last Time That You Attended A Training Session?
Every training class should be a fun, learning experience. I would always remember the training sessions I attended in call...
Every training class should be a fun, learning experience. I would always remember the training sessions I attended in call...
Irish Blanca D posted a blog entry
Speaking In Jargon Is Not Allowed
As a technical support engineer what we do is that we provide solutions for guests or callers who cannot get internet...
As a technical support engineer what we do is that we provide solutions for guests or callers who cannot get internet...
snigdhabloglog posted a blog entry
pizza headache
Sometimes I wonder how the Indian BPO industry has been such a phenomenal success. At the end of the day it is about services,...
Sometimes I wonder how the Indian BPO industry has been such a phenomenal success. At the end of the day it is about services,...
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