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Topic: business culture

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Mark Riffey
Mark Riffey posted a blog entry
5 sources of innovation
photo credit: cmaccubbinAmid the turkey sandwiches and (making it right now) turkey pot pie, I’m also serving up a guest...
 
Stuart Foster
Stuart Foster posted a blog entry
Do You Ask Questions? Or Do You Just Answer Them?
Take some time to think about this:Are you hearing or listening?Are you questioning or guessing?Are you memorizing or...
 
Mark Riffey
Mark Riffey posted a blog entry
Are you throwing stuff overboard?
photo credit: Falling HeavensIt’s a classic, if not overdone scene.A plane, low on fuel and starved for altitude, flies...
 
David H
David H posted a blog entry
Striking a balance
I read an interesting essay by one of my business professors last night, concerning the tension between getting things done and...
 
Mark Riffey
Mark Riffey posted a blog entry
Happy New Year! Take the next six weeks off
photo credit: (A3R) angelrravelor (A3R)Happy New Year in November?I don’t mean the Chinese New Year, the Jewish New...
 
Mark Riffey
Mark Riffey posted a blog entry
Overheard in the frozen food section: What’s all that crap you post on Facebook?
photo credit: Mads BoedkerLast night in the grocery store, 2 moms stopped me in the frozen food section. I thought I was safe...
 
Mark Riffey
Mark Riffey posted a blog entry
Test your ability to influence others for the right reasons
photo credit: myuibeHere’s a little quiz about influencing decision makers:...
 
Mark Riffey
Mark Riffey posted a blog entry
Forty six recession-busting “secrets” from Tom Peters
photo credit: lepiaf.geoToday’s guest post is from a pinnacle of business wisdom, Tom Peters.First, a quote:I am...
 
Mark Riffey
Mark Riffey posted a blog entry
Hold that plane
photo credit: Unhindered by TalentSomething amazing happened to me during my trip to Vegas late last month: An airline...
 
Mark Riffey
Mark Riffey posted a blog entry
Cab drivers come in all flavors
photo credit: cerulean5000Vegas is always an entertaining trip, and in one way or another, it always comes with lessons.This...
 
Mark Riffey
Mark Riffey posted a blog entry
Are you using your white hair too?
photo credit: Alex E. ProimosIn the days before 9/11, our local airport (Glacier International aka FCA) had a mix of mostly...
 
Mark Riffey
Mark Riffey posted a blog entry
Little things matter, like doorknobs and receipts
photo credit: jurek d.Today’s guest post is another story from Dustin about little things.Some people notice these...
 
Mark Riffey
Mark Riffey posted a blog entry
A not so little reason why American Airlines loses millions
photo credit: typicalgeniusWhile it would be easy to squeeze them off one by one, I won’t go into all the obvious...
 
Mark Riffey
Mark Riffey posted a blog entry
King for a Day: Verizon
Download audio file (KingForADayVerizon.mp3) photo credit: Sister72I‘d like to introduce a new series called...
 
Mark Riffey
Mark Riffey posted a blog entry
100 things waiters, real estate agents and mechanics should never do, Part 2
photo credit: paintMonkeyYesterday, we went over the first 50 items on the NY Times’ “100 things restaurant...
 
Mark Riffey
Mark Riffey posted a blog entry
100 things waiters, real estate agents and mechanics should never do, Part 1
photo credit: goldsardineIf you don’t own a restaurant, the temptation might be to turn the page and blow past part one...
 
Mark Riffey
Mark Riffey posted a blog entry
What’s Scary? Ordinary coffee, Michael Jackson and a dancing tiger named Mike
So…what did you do to have a little fun?Here are a couple of examples:One of the many coffee shops that I prod now and...
 
Mark Riffey
Mark Riffey posted a blog entry
Rapping McDonald’s order gets a bad rap
While the above video is several years old, this news piece about a real group of would-be rappers placing their order via rap...
 
Mark Riffey
Mark Riffey posted a blog entry
Thoughtful service makes them Remember the Alamo
How much is it worth to get recognized in public just for being thoughtful?Hard to say. On the other hand, what’s it...
 
Mark Riffey
Mark Riffey posted a blog entry
Smart companies and the post-crisis consumer
What if you did the right things and the smart things years before most of your competitors did? Wouldn’t that make life...
 
Mark Riffey
Mark Riffey posted a blog entry
How are you getting them back into the fold?
photo credit: BlyzzA number of vendors that I used to do business with waste my time and theirs with their lame, cookie cutter...
 
Mark Riffey
Mark Riffey posted a blog entry
Rotary phones and iPhones battle it out
photo credit: Todd Baker << technowannabeVann’s @NathanReep passed this on over the weekend and it’s a...
 
David H
David H posted a blog entry
Channeling Seth Godin
If you’re a small, unknown company with a new product, how do you connect with customers?  How can they come to know,...
 
Mark Riffey
Mark Riffey posted a blog entry
Stunningly reasonable, efficient, and customer-oriented service
photo credit: FreeWineIn four minutes. On a Sunday morning.Something like that can be hard to find these days, but...