Topic: Customer Loyalty
New with Topic: Customer Loyalty
Maria P posted a blog entry
Do Bargains and Deals Trump Brand Loyalty?
Loyalty. It's a word you don't hear much from people when it comes to shopping. I even admit that I'm...
Loyalty. It's a word you don't hear much from people when it comes to shopping. I even admit that I'm...
eBrand posted a blog entry
The ConsumHERist - Make it Last!
Girl meets business owner.Business owner sells product or service to girl.Girl leaves business owner.Girl and business owner...
Girl meets business owner.Business owner sells product or service to girl.Girl leaves business owner.Girl and business owner...
7 days ago
eBrandMarketing
| Topics: Customer Experience..., How women..., Retail &..., Selling to...
eBrandMarketing
| Topics: Customer Experience..., How women..., Retail &..., Selling to...
Lois posted a blog entry
New online community study: what’s working, what’s in the way, advice from trenches
Today my firm, Beeline Labs, Deloitte, and the Society for New Communications Research released highlights of an online...
Today my firm, Beeline Labs, Deloitte, and the Society for New Communications Research released highlights of an online...
7 days ago
www.foghound.com
| Topics: Communities, Marketing effectiveness &..., Research, Social media...
www.foghound.com
| Topics: Communities, Marketing effectiveness &..., Research, Social media...
Becky C posted a blog entry
Tell 3000: The Voice of the Customer
I always encourage my clients to listen to their customers using a variety of mechanisms. One of the best ways, however, is...
I always encourage my clients to listen to their customers using a variety of mechanisms. One of the best ways, however, is...
Lewis8 posted a blog entry
Why Putting People First is Good Business
Yesterday, we covered the big picture about putting people first is good business. We offered examples of businesses and...
Yesterday, we covered the big picture about putting people first is good business. We offered examples of businesses and...
23 days ago
bizsolutionsplus Featuring Solutions to Grow Your Business
| Topics: People Come..., customer..., customer..., CustomerThink
bizsolutionsplus Featuring Solutions to Grow Your Business
| Topics: People Come..., customer..., customer..., CustomerThink
HeatherGallegos posted a blog entry
Members Only? How you can create your own country club
Regularly answering your email questions! Just click banner above, or to the right to submit your questions! Dear Heather,...
Regularly answering your email questions! Just click banner above, or to the right to submit your questions! Dear Heather,...
eBrand posted a blog entry
The ConsumHERist - That’s My Boy!
By, Delia PassiIn almost any office occupied by a woman, you’ll find some indisputable evidence that a woman uses the space....
By, Delia PassiIn almost any office occupied by a woman, you’ll find some indisputable evidence that a woman uses the space....
27 days ago
eBrandMarketing
| Topics: Customer Experience..., How women..., Retail &..., Selling to...
eBrandMarketing
| Topics: Customer Experience..., How women..., Retail &..., Selling to...
avcbhi posted a blog entry
10 Autoresponder Ideas to Increase Your Profits
It’s a fact that 20% of your customers are responsible for 80% of your sales?At least 20% of people who have purchased from...
It’s a fact that 20% of your customers are responsible for 80% of your sales?At least 20% of people who have purchased from...
28 days ago
Home Business Ideas and Opportunities
| Topics: Autorespon..., Tips &..., autoresponder, Customer...
Home Business Ideas and Opportunities
| Topics: Autorespon..., Tips &..., autoresponder, Customer...HeatherGallegos posted a blog entry
Are your clients crazy? They should be.
When business slows and there are more openings in your books that you'd like, do you ever ask yourself: If more people knew...
When business slows and there are more openings in your books that you'd like, do you ever ask yourself: If more people knew...
30 days ago
Spa Clientele Marketing Tips
| Topics: Branding, Customer..., Marketing..., loyal spa...
Spa Clientele Marketing Tips
| Topics: Branding, Customer..., Marketing..., loyal spa...
Zoey Jordan posted a blog entry
Be Unique
I'm speaking to my fellow internet marketers here. Be original. Incorporate a survey into your marketing plan. Don't make...
I'm speaking to my fellow internet marketers here. Be original. Incorporate a survey into your marketing plan. Don't make...
raytitus posted a blog entry
Zappos Magic
'The privately held Las Vegas company (whose name comes from the Spanish word for shoe) gets raves from shoe lovers for its...
'The privately held Las Vegas company (whose name comes from the Spanish word for shoe) gets raves from shoe lovers for its...
eBrand posted a blog entry
The ConsumHERist: Cleanliness is Next to Salesmanship
By, Delia PassiI recently had the occasion to visit a local tire dealer to buy a new set of tires. The counter person was...
By, Delia PassiI recently had the occasion to visit a local tire dealer to buy a new set of tires. The counter person was...
36 days ago
eBrandMarketing
| Topics: Customer Experience..., How women..., Selling to..., Customer...
eBrandMarketing
| Topics: Customer Experience..., How women..., Selling to..., Customer...
Jason Billingsley posted a blog entry
Asking Customers to Go Steady: Tips for Repeat Orders
Jason Billingsley and I are always on the hunt for ecommerce trends and innovations. And one of the areas Jason will be...
Jason Billingsley and I are always on the hunt for ecommerce trends and innovations. And one of the areas Jason will be...
martinjohnbishop shared an item
Disintegrated Communications
A few days ago, I received further confirmation from my bank -- Chase -- that its brand is all about abusing me.First, there was some small print added to my monthly statement, just beneath the logo. It was notification that certain fees would be...
A few days ago, I received further confirmation from my bank -- Chase -- that its brand is all about abusing me.First, there was some small print added to my monthly statement, just beneath the logo. It was notification that certain fees would be...
37 days ago
Google Reader
| Topics: Baskin, brand..., branding, Chase | Add google reader to your profile
Google Reader
| Topics: Baskin, brand..., branding, Chase | Add google reader to your profileHeatherGallegos posted a blog entry
When it is too good to be true...
Regularly answering your email questions! Just click banner above, or to the right to submit your questions! Dear Heather, I...
Regularly answering your email questions! Just click banner above, or to the right to submit your questions! Dear Heather, I...
37 days ago
Spa Clientele Marketing Tips
| Topics: Customer..., Marketing..., Profitable..., spa coupon...
Spa Clientele Marketing Tips
| Topics: Customer..., Marketing..., Profitable..., spa coupon...Becky C posted a blog entry
Recognizing Customers
I have seen restaurants with their “customer wall of fame” before, but I think this one takes the cake! ...
I have seen restaurants with their “customer wall of fame” before, but I think this one takes the cake! ...
Flora Brown posted a blog entry
41 days ago
Gift Basket Business World
| Topics: building business..., customer..., customer..., gift basket...
Gift Basket Business World
| Topics: building business..., customer..., customer..., gift basket...
KevinStirtz posted a blog entry
Be an Amazing Listener
by Kevin StirtzKevin’s Amazing Customer Service rule# 14:Be an Amazing ListenerIn a survey my company did recently, the...
by Kevin StirtzKevin’s Amazing Customer Service rule# 14:Be an Amazing ListenerIn a survey my company did recently, the...
Site-Reference.com posted a blog entry
Turn Your Traffic Into Buyers For A Lifetime! Part II
Customers for life means “cash for life.”Last post (Part I) we visited the Strategy of Consumption. I want to...
Customers for life means “cash for life.”Last post (Part I) we visited the Strategy of Consumption. I want to...
eBrand posted a blog entry
The ConsumHERist - That’s What I Said!
By, Delia Passi When women and men go into a store, they have different ideas of what it takes to make them a satisfied...
By, Delia Passi When women and men go into a store, they have different ideas of what it takes to make them a satisfied...
49 days ago
eBrandMarketing
| Topics: Customer Experience..., How women..., selling to..., Customer...
eBrandMarketing
| Topics: Customer Experience..., How women..., selling to..., Customer...
Suzanne_Obermire posted a blog entry
Case Study: Database Builds Loyalty for Casino
Today's direct marketing case study comes to us from Equifax. Since we enjoy reading about how technology (in this case a...
Today's direct marketing case study comes to us from Equifax. Since we enjoy reading about how technology (in this case a...
52 days ago
RRW Consulting's Direct Marketing Blog
| Topics: Equifax, marketing database..., Customer...
RRW Consulting's Direct Marketing Blog
| Topics: Equifax, marketing database..., Customer...eBrand posted a blog entry
The ConsumHERist - 4-3-2-1
By Delia Passi Whenever I talk to the mainly male audiences that take my Selling to Women courses, I offer one very important...
By Delia Passi Whenever I talk to the mainly male audiences that take my Selling to Women courses, I offer one very important...
Becky C posted a blog entry
When Things Don’t Work: Tolerate or Leave?
All of us have days when things don’t go the way they should. Companies have those days, too. Service goes down. ...
All of us have days when things don’t go the way they should. Companies have those days, too. Service goes down. ...
liz21 posted a blog entry
Internet Privacy - Your Customers Demand It
These days our customers are demanding more and more in the way of Internet privacy and with todays statistics who can blame...
These days our customers are demanding more and more in the way of Internet privacy and with todays statistics who can blame...
63 days ago
Internet Marketing Strategies - Nitro Marketing
| Topics: Customer Service..., customer..., customer..., fraud
Internet Marketing Strategies - Nitro Marketing
| Topics: Customer Service..., customer..., customer..., fraudKevinStirtz posted a blog entry
Cool Book of the Day Award Given to “More Loyal Customers”
Hey, wanna hear something cool? My newest book has received the “Cool Book of the Day” award. Totally...
Hey, wanna hear something cool? My newest book has received the “Cool Book of the Day” award. Totally...
KevinStirtz posted a blog entry
Always Give Them Something
by Kevin StirtzAmazing Customer Service Rule# 38:Always give them something.One of the biggest challenges when serving our...
by Kevin StirtzAmazing Customer Service Rule# 38:Always give them something.One of the biggest challenges when serving our...
KevinStirtz posted a blog entry
Are You All In?
by Kevin StirtzI was at a meeting last week where a man I respect used the term “all in”. He used it in a...
by Kevin StirtzI was at a meeting last week where a man I respect used the term “all in”. He used it in a...
Becky C posted a blog entry
Re-Experiencing Starbucks: Update 6 - The Card
Part 6 in the ongoing Re-Experiencing Starbucks series in partnership with Jay Ehret at The Marketing Spot.What is the...
Part 6 in the ongoing Re-Experiencing Starbucks series in partnership with Jay Ehret at The Marketing Spot.What is the...
KevinStirtz posted a blog entry
Every Contact is Critical
Remarkable Customer Service Rule #18Every customer contact is criticalWhat your customer perceives about your company is what...
Remarkable Customer Service Rule #18Every customer contact is criticalWhat your customer perceives about your company is what...
Lewis8 posted a blog entry
NASCAR Loyal, Gas Poor
Every business craves loyal customers: They buy more, they cost little, and they spread word of mouth. So we work hard to keep...
Every business craves loyal customers: They buy more, they cost little, and they spread word of mouth. So we work hard to keep...
84 days ago
bizsolutionsplus Featuring Solutions to Grow Your Business
| Topics: Customer..., b2b, b2c, business
bizsolutionsplus Featuring Solutions to Grow Your Business
| Topics: Customer..., b2b, b2c, businessboxph posted a blog entry
CRM Solutions
Having customer loyalty is imperative to running a good business. At the heart of every successful business is maintaining good...
Having customer loyalty is imperative to running a good business. At the heart of every successful business is maintaining good...
Becky C posted a blog entry
Focus on the Customer Experience
There are so many ways we can focus on our customer. I wanted to share a very cool post from one of my favorite bloggers,...
There are so many ways we can focus on our customer. I wanted to share a very cool post from one of my favorite bloggers,...
Suzanne_Obermire posted a blog entry
More on Telecommunications -- AT&T's Success Story
As you know, Suzanne posted yesterday about how some forward-thinking telecommunications companies are marketing themselves...
As you know, Suzanne posted yesterday about how some forward-thinking telecommunications companies are marketing themselves...
91 days ago
RRW Consulting's Direct Marketing Blog
| Topics: telecommunications..., Emerging..., Customer...
RRW Consulting's Direct Marketing Blog
| Topics: telecommunications..., Emerging..., Customer...Becky C posted a blog entry
Right-Selling Customers
I read an interesting article on “Scientific Selling”, which started with the following tagline:“The way...
I read an interesting article on “Scientific Selling”, which started with the following tagline:“The way...
stormie823 posted a blog entry
The Power of Customer Loyalty
Consider this:Whether a customer buys from you once or a thousand times, your initial marketing cost is the same. The ONLY...
Consider this:Whether a customer buys from you once or a thousand times, your initial marketing cost is the same. The ONLY...
Becky C posted a blog entry
Customers Engage with TurboTax
Today is the day many Americans dread: the day when their income taxes are due to the government. TurboTax decided to make...
Today is the day many Americans dread: the day when their income taxes are due to the government. TurboTax decided to make...
Becky C posted a blog entry
Focus on WOW for Customers
I just got back from my local branch of Wells Fargo, and something caught my eye behind the friendly teller, Jennifer. ...
I just got back from my local branch of Wells Fargo, and something caught my eye behind the friendly teller, Jennifer. ...
Becky C posted a blog entry
Instant Customer Connection - The Personal Touch
Marketing is all about building personal relationships. Here is a wonderful example of the right way to reach out to...
Marketing is all about building personal relationships. Here is a wonderful example of the right way to reach out to...
Becky C posted a blog entry
FreshBooks Rocks: Getting Personal with Customers
One of the best ways to get to know your customers is to spend time with them face-to-face. This method of doing business...
One of the best ways to get to know your customers is to spend time with them face-to-face. This method of doing business...
liz21 posted a blog entry
How to Gain Customer Loyalty
As an online merchant, your customers cannot see your face; they can not see the expression on your face as you are animated by...
As an online merchant, your customers cannot see your face; they can not see the expression on your face as you are animated by...
112 days ago
Internet Marketing Strategies - Nitro Marketing
| Topics: Customer Service..., customer..., customer..., importance of customer...
Internet Marketing Strategies - Nitro Marketing
| Topics: Customer Service..., customer..., customer..., importance of customer...
Eddy Jai posted a blog entry
Website Medical Attention to Stop Cash Bleeding
In A Hurry? - Get It Now!! PHP RevealedBefore I get into what I have to say, I need to Ask You A Few Things…Do you...
In A Hurry? - Get It Now!! PHP RevealedBefore I get into what I have to say, I need to Ask You A Few Things…Do you...
Becky C posted a blog entry
Re-Experiencing Starbucks: Update 5 - MyStarbucksIdea
Part 5 of the Re-Experiencing Starbucks project with Jay Ehret.Shortly after my last Starbucks update, Starbucks announced...
Part 5 of the Re-Experiencing Starbucks project with Jay Ehret.Shortly after my last Starbucks update, Starbucks announced...
eggmarketing posted a blog entry
Eggcerpts From Natalie: Creating Heaven For Your Customers
by Natalie GrbicWe have all heard of the traditional marketing mix: product, price, place, promotion. All four of these...
by Natalie GrbicWe have all heard of the traditional marketing mix: product, price, place, promotion. All four of these...
119 days ago
The Marketing Eggspert
| Topics: Marketing..., Marketing Mix, Customer..., Relationship...
The Marketing Eggspert
| Topics: Marketing..., Marketing Mix, Customer..., Relationship...
The Marketing Eggspert posted a blog entry
Eggcerpts From Natalie: Creating Heaven For Your Customers
by Natalie GrbicWe have all heard of the traditional marketing mix: product, price, place, promotion. All four of these...
by Natalie GrbicWe have all heard of the traditional marketing mix: product, price, place, promotion. All four of these...
119 days ago
Small Business Marketing Tips
| Topics: Marketing..., Marketing Mix, Customer..., Relationship...
Small Business Marketing Tips
| Topics: Marketing..., Marketing Mix, Customer..., Relationship...
Am Sam posted a blog entry
Delighting the Customer is Not Just Enough
I recently watched this YouTube tube video, of a workshop session held in Singapore by Ron Kaufman. As typical for Ron Kaufman,...
I recently watched this YouTube tube video, of a workshop session held in Singapore by Ron Kaufman. As typical for Ron Kaufman,...
Richelo posted a blog entry
Respond to Inquiries Quickly
In the beginning of this series I shared with you a story of a how a company lost my business because they never replied to...
In the beginning of this series I shared with you a story of a how a company lost my business because they never replied to...
Related topics
B2B Marketing
Clients
customerexperience
Customer Experience Management
customer_service
Customers Rock
Customer strategy
Delia Passi
How women shop
Internet Marketing
marketing
Marketing Mix
marketingstrategy
selling to women
spa marketing
Top members tagged
Top communities tagged
