Dr. Rick Kirschner is a bestselling author, speaker, executive coach, faculty member with the Institute for Managem... more

Dr. Rick Kirschner is a bestselling author, speaker, executive coach, faculty member with the Institute for Management Studies, and adjunct faculty with Southwest College of Naturopathic Medicine. Since 1980, he has shared his ideas and insights with individuals, organizations and audiences around the world. His clients include many of the best known organizations in the world, including Heineken, Providence Healthcare, NASA, Starbucks Coffee Company and Texas Instruments. He has been interviewed on hundreds of radio and TV programs, including CNBC, FOX and CBC. His ideas on communication and conflict resolution are found in magazines and newspapers including USA Today, London Times, The Wall Street Journal and Executive Excellence. His authored or coauthored books include Insider's Guide To The Art of Persuasion, Dealing With People You Can't Stand, Love Thy Customer, and Life By Design