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I'm sometimes criticized by the e-mail marketing community for my belief that e-mail marketing is essentially "free". This audience points out that it takes human beings to create e-mail marketing campaigns, and those human beings cost...

Multichannel Forensics A to Z: WWW. - 82 days ago
Few letter changed direct marketing more than WWW. Prior to the mid-1990s, we pushed our message to the customer. And if we didn't push our message to the customer, the customer didn't buy from us unless she specifically requested a catalog.... Topics: Multichannel Forensics

Multichannel Forensics A to Z: Variety - 82 days ago
If there is one customer you want to acquire, it is a customer who participates in a variety of activities within your brand. Multichannel Forensics projects repeatedly indicate that customers who exhibit a variety of behaviors are customers that are... Topics: Multichannel Forensics

ESPN: Multichannel Becomes Overwhelming? - 84 days ago
From ESPN's own ombudsman , via Pro Football Talk : "... a degree of multiplatform corporate synergy that often feels so relentless and all-encompassing that ESPN's heaviest viewers go berserk from time to time." This is a danger of... Topics: ESPN

Debunking An Article/Study: Catalogs Still Rule? - 88 days ago
Multichannel Merchant published an article titled " Print Catalogs Still Rule, Survey Shows ". The first sentence says " If you think the print catalog is a dying channel, you better think again. " Sounds like an agenda will be... Topics: Abacus, DMA, Multichannel Merchant








