I’m working on a website usability project for a charity that provides services to anyone affected by dementia. This project will help to ensure that we are delivering support and information services in the best possible way.We will need an hour...
Topics: customer research

{"title":"Do you have a relative with dementia? Please help with a website usability study (London)","post_url":"http:\/\/www.disambiguity.com\/dementia-website-study\/","feed_url":"http:\/\/feeds.feedburner.com\/disambiguity","author":"disambiguity","date":"2009-11-05 05:13:03","summary":"I’m working on a website usability project for a charity that provides services to anyone affected by dementia. This project will help to ensure that we are delivering support and information services in the best possible way.We will need an hour..."}

Since it came up in discussion at the recent London UX Bookclub where we were discussing Selling Usability: User Experience Infiltration Tactics by John S. Rhodes, I have been thinking about whether it would be useful to start calling myself a Customer...

{"title":"Customer Vs User Experience","post_url":"http:\/\/www.disambiguity.com\/customer-vs-user-experience\/","feed_url":"http:\/\/feeds.feedburner.com\/disambiguity","author":"disambiguity","date":"2009-11-03 15:33:16","summary":"Since it came up in discussion at the recent London UX Bookclub where we were discussing Selling Usability: User Experience Infiltration Tactics by John S. Rhodes, I have been thinking about whether it would be useful to start calling myself a Customer..."}

Over the past few weeks I’ve been wrapping up and kicking off a bunch of projects. It is during both of these phases that I am reminded how incredibly valuable it is for me, as a UX practitioner, to proactively encourage my clients to clearly...
Topics: UCD process

{"title":"Make it measurable: set clear goals & success criteria for your projects","post_url":"http:\/\/www.disambiguity.com\/make-it-measurable\/","feed_url":"http:\/\/feeds.feedburner.com\/disambiguity","author":"disambiguity","date":"2009-11-03 09:00:34","summary":"Over the past few weeks I’ve been wrapping up and kicking off a bunch of projects. It is during both of these phases that I am reminded how incredibly valuable it is for me, as a UX practitioner, to proactively encourage my clients to clearly..."}

As you may know, I spent a few months this year working with Mark Boulton and the Drupal community to try to make Drupal 7 (their upcoming release) a Great User Experience. I’ve spent the past weeks reflecting on that experience and trying to...
Topics: audience, community, d7ux, drupal, planet drupal

{"title":"Designing for the wrong target audience (or why Drupal should be a developer tool and not a consumer product)","post_url":"http:\/\/www.disambiguity.com\/designing-for-the-wrong-target-audience\/","feed_url":"http:\/\/feeds.feedburner.com\/disambiguity","author":"disambiguity","date":"2009-10-12 10:29:28","summary":"As you may know, I spent a few months this year working with Mark Boulton and the Drupal community to try to make Drupal 7 (their upcoming release) a Great User Experience. I’ve spent the past weeks reflecting on that experience and trying to..."}

The best way to a good end user experience is a program of iterative testing and design. There’s been quite a lot of design but not as much iteration as we’d have liked, so now is a good time to really kick off some testing of the D7...
Topics: planet drupal

{"title":"D7UX User Research & Usability Testing \u2013 Proposed Approach","post_url":"http:\/\/www.disambiguity.com\/d7ux-user-research-usability-testing-proposed-approach\/","feed_url":"http:\/\/feeds.feedburner.com\/disambiguity","author":"disambiguity","date":"2009-09-13 10:33:00","summary":"The best way to a good end user experience is a program of iterative testing and design. There’s been quite a lot of design but not as much iteration as we’d have liked, so now is a good time to really kick off some testing of the D7..."}