This is the continuation of our Call Center interoffice Marketing Olympics. Here I just post the Mechanics of the 2009 Marketing Olympics Mechanics: There will be two groups to be divided evenly for each group according to specializations . Each pair...
Topics: call center, event

{"title":"Mechanics 2009 Marketing Olympics","post_url":"http:\/\/angkwentongbuhay.blogspot.com\/2009\/07\/mechanics-2009-marketing-olympics.html","feed_url":"http:\/\/angkwentongbuhay.blogspot.com\/feeds\/posts\/default?alt=rss","author":"mybloglogd14e1a6b7041d5fb0685","date":"2009-07-01 21:21:00","summary":"This is the continuation of our Call Center interoffice Marketing Olympics. Here I just post the Mechanics of the 2009 Marketing Olympics Mechanics: There will be two groups to be divided evenly for each group according to specializations . Each pair..."}

Last month our Marketing Manager announce the opening of the annual Marketing Olympics witht the theme:Revitalizing the business to unlock new markets. TEAMS: 1. Sbarro 2. Krispy Kreme THE PROBLEM: Propose a strategy of reinventing the brand and...
Topics: event

{"title":"Marketing Olympics 2009","post_url":"http:\/\/angkwentongbuhay.blogspot.com\/2009\/07\/marketing-olympics-2009.html","feed_url":"http:\/\/angkwentongbuhay.blogspot.com\/feeds\/posts\/default?alt=rss","author":"mybloglogd14e1a6b7041d5fb0685","date":"2009-07-01 20:18:00","summary":"Last month our Marketing Manager announce the opening of the annual Marketing Olympics witht the theme:Revitalizing the business to unlock new markets. TEAMS: 1. Sbarro 2. Krispy Kreme THE PROBLEM: Propose a strategy of reinventing the brand and..."}

There are situation that you need to put the customer hanging for the while specially if the information that being request to you are not in your data list. There are situation like computer or technical problems when the client call so you have to put..
Topics: call center, phone tips

{"title":"Tips for Telesales Agent","post_url":"http:\/\/angkwentongbuhay.blogspot.com\/2009\/07\/tips-for-telesales-agent.html","feed_url":"http:\/\/angkwentongbuhay.blogspot.com\/feeds\/posts\/default?alt=rss","author":"mybloglogd14e1a6b7041d5fb0685","date":"2009-07-01 17:55:00","summary":"There are situation that you need to put the customer hanging for the while specially if the information that being request to you are not in your data list. There are situation like computer or technical problems when the client call so you have to put.."}

There are types of Outsourcing which depend on the kind of task being outsource. Some of it are; Business Process Outsourcing (BPO), Knowledge Process Outsourcing (KPO), Medical Outsourcing, Accounts Process Outsourcing, Legal Process Outsourcing (LPO)...
Topics: outsourcing

{"title":"Specialize and non specialize outsourcing type","post_url":"http:\/\/angkwentongbuhay.blogspot.com\/2009\/06\/specialize-and-non-specialize.html","feed_url":"http:\/\/angkwentongbuhay.blogspot.com\/feeds\/posts\/default?alt=rss","author":"mybloglogd14e1a6b7041d5fb0685","date":"2009-06-20 00:31:00","summary":"There are types of Outsourcing which depend on the kind of task being outsource. Some of it are; Business Process Outsourcing (BPO), Knowledge Process Outsourcing (KPO), Medical Outsourcing, Accounts Process Outsourcing, Legal Process Outsourcing (LPO)..."}

Knowing Philippines Business Process Outsourcing as an economic arm, the Philippine government also lent its support by allocating appropriate places and aiding BPO companie s both local and foreign managed companies prepares their requirements in...
Topics: call center

{"title":"Government Support for BPO industry","post_url":"http:\/\/angkwentongbuhay.blogspot.com\/2009\/06\/government-support-for-bpo-industry.html","feed_url":"http:\/\/angkwentongbuhay.blogspot.com\/feeds\/posts\/default?alt=rss","author":"mybloglogd14e1a6b7041d5fb0685","date":"2009-06-17 09:27:00","summary":"Knowing Philippines Business Process Outsourcing as an economic arm, the Philippine government also lent its support by allocating appropriate places and aiding BPO companie s both local and foreign managed companies prepares their requirements in..."}