ConverStations

Business Blogs as Conversation Stations: Equipping Companies to Talk With Their Customers

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Brunch n Brains is the new upscale version of our Lunch n Learn series, a chance to snack on some brilliance while grabbing a coffee or croissant. Today, we take a shortcut on the path of innovation (if there is...
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The folks at LaffLaw.com (serious!) have sent me a C&D note on the "Lunch n Learn" series (serious?) because they have a client who has that registered. Their client has a "page" called Lunch 'N Learn, and I guess the...
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Nice metaphor and story by Brandon Chestnutt in this How to Think Like a Social Media Cowboy presentation. I'm undecided whether slide # 9 or # 13 is my fave: How to Think Like a Social Media Cowboy View more...
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What a whirlwind week! The Angela Maiers 21 Century workshop yesterday was a great success (though not without hurdles -- but hey, we have Habitudes!) Lots of grappling, lots of learning. I'm excited for those who attended -- and moreso...
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links for 2009-06-18 - 17 days ago
My Manifesto: Great Customer Experience Is Free « Customer Experience Matters If Classrooms are Conversation Stations (and they are) and our Students are our customers (and they are), then we would do wise to digest Bruce's Manifesto (tags: customer.