[chrisbrogan.com]

Latest Content

No, not your General Equivalent Degree. The GED to which I refer is “guest experience design.” What the heck am I talking about? I’ll tell you.Old words: customer service.New words: guest experience.Disney, where I am this week, has a...
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In the back of a town car hired to take me to the Kansas City International airport, talking to Jeff, a driver with two kids, self-proclaimed ADD, and a history of quitting rote sales jobs every few months, I realized something of importance to the story.
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When you use your blog to complain or report sideways about the industry at large, what message is that sending to your potential new clients? If you’re spending your time analyzing what other people in your space are doing, citing why...
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In this Kitchen Table Talks video, I just want to address all the nice folks who call me lucky, or who think I’m just sitting around being handed my lot in life. Can’t see the video? Click here.Direct link to the video“Lucky” is...
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I’m really enjoying participating in the forums at the Third Tribe site. I was just adding my two cents to a handful of forum postings, and thought that I’d show you what some of the topics we’re talking about are, so you’d have a.
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